Cashier

$16 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Serves as primary contact to guests and owners upon arrival in outlet and on phone. Specifically responsible for the following detailed duties.

As Waterpark Cashier, you will:

• Balance daily receipts, including but not limited to: cash, vouchers, credit cards and In-house charges
• Cash out checks
• Accept approved forms of payment adhering to accounting standard (with full and complete accountability) up to and including but not limited to : cash, credit cards, vouchers and in-house charges
• Follow and complies with all departmental cash/check handling procedures
• Greet all guests that arrive within visible area
• Apply suggestive selling techniques to provide helpful guest service and maximize sales
• Record information pertaining to services rendered
• Maintain cash drawer/bank accountability per company policies
• Conform to discount/complimentary guest check procedures
• Responsible for providing Excellent Service to owners and guests alike
• Respond to guest inquiries, complaints in a professional and urgent manner
• Maintain required department records with accuracy
• Complete opening/running/closing duties as assigned

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

• High school diploma or general education degree (GED)
• Follow instructions without close supervision
• Must be able to work weekends and holidays
• Required to pass a background screen, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.