Director of Facilities and Engineering

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

Director of Facilities & Engineering – Westgate River Ranch Resort & Rodeo, River Ranch, FL

As the Director of Facilities and Engineering, you will be the visionary leader responsible for overseeing and directing the resort’s engineering and maintenance operations. With your experience, technical expertise, and strategic mindset, you will play a key role in shaping and executing operational strategy, ensuring the highest standards of quality, efficiency, and guest satisfaction. You will lead a team of skilled professionals, collaborating with cross-functional stakeholders to drive innovation and continuous improvement in engineering practices.  This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.
   

What You’ll Do
As the Director of Facilities & Engineering, you’ll be the driving force behind the safe, efficient, and seamless operation of one of Florida’s most unique resort destinations. You will:

• Lead, mentor, and develop a high-performing engineering and maintenance team dedicated to excellence and guest satisfaction.
• Oversee daily operations of all resort systems, including HVAC, electrical, plumbing, pools, landscaping, and laundry facilities.
• Develop and execute departmental strategies, budgets, and staffing plans that align with resort goals and corporate standards.
• Manage capital projects from planning through completion—ensuring work meets quality, timeline, and budget expectations.
• Partner closely with resort leadership and other departments to support an exceptional guest experience through timely maintenance and proactive solutions.
• Ensure full compliance with local, state, and federal regulations, including OSHA standards and environmental guidelines.
• Drive continuous improvement in energy efficiency, sustainability, and preventive maintenance practices.
• Establish and maintain relationships with external contractors, vendors, and regulatory agencies to ensure quality partnerships and contract compliance.
• Maintain inventory of tools, materials, and department assets while overseeing procurement processes.
• Promote and model Westgate’s Service from the Heart philosophy and core values of Integrity, Passion, and Work Ethic.

• High school diploma required; an Associate or Bachelor’s degree in Engineering, Facilities Management, or a related technical field preferred.
• Minimum of 6 years of progressive leadership experience in facilities, engineering, or property operations within a hospitality, resort, or commercial environment.
• Proven experience managing teams, budgets, and large-scale maintenance or capital improvement projects.
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and life safety systems.
• Proficiency with Microsoft Office applications (Excel, PowerPoint, Outlook) and resort maintenance software (HotSOS or equivalent).
• Ability to read and interpret blueprints, technical data, and operational manuals.
• Excellent organizational and communication skills with the ability to lead by example and foster collaboration.
• OSHA certification and trade licenses (plumbing, electrical, HVAC) are preferred.
• Must possess a valid Florida driver’s license.
• Flexible schedule availability, including weekends and holidays as needed.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.