Guest Greeter

VI Resorts by Westgate is a pioneering vacation club renowned for its innovative points-based timeshare system since 1974.  This extensive portfolio of hotels, featuring premier international destinations and sought-after locations across the United States, Canada, and Mexico, opens the way to the dream vacations for our more than 42,000 owners.

This job's primary purpose is to enter tour guest information into computer and assist sales representatives with their appointments.

What will you do as a Guest Greeter:

• Serve as the first point of contact in the lobby, greeting families and guests with warmth and professionalism.
• Interact with guests to provide exceptional customer service and answer general questions.
• Welcome and direct all guests checking into the resort to the appropriate desk or area.
• Enter tour guest information accurately and efficiently into the computer system.
• Communicate with sales representatives to ensure tours are picked up promptly.
• Support the sales team by coordinating guest flow and assisting with appointment logistics.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Knowledge Qualifications:

• Excellent customer service and communication skills
• Friendly, professional, and approachable demeanor
• Strong attention to detail and accuracy in data entry
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (Microsoft Office, data entry systems)
• Team-oriented with willingness to support sales staff
• Flexibility to work weekends, holidays, and varied schedules
• Bilingual skills a plus 

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.