Housekeeper

VI Resorts by Westgate is an owner-controlled vacation club, dedicated to providing memorable vacations with choice and flexibility. Founded in 1974, with more than 42,000 owners, we have locations from east coast to west coast, Canada to Mexico, islands to mountains. VI brings an array of vacation destinations to satisfy our owners need to explore or to escape the grind of everyday life.

The Housekeeper is an essential part of our resort operations team and plays a vital role in creating memorable experiences for our owners and guests. In this role, you’ll ensure that every owner’s room and every public area of the resort sparkles with cleanliness and attention to detail. As a member of our Housekeeping team, you are more than just a cleaner—you are a face of VI Resorts by Westgate, helping bring our owners’ vacation dreams to life with every interaction.

As a Housekeeper, you will: 

• Remove debris from guest rooms and common areas, including garbage/recycling, food waste, and soiled linens.
• Manage bed and bathroom linens, including changing linens, collecting dirty linens, tracking inventory, transporting soiled linens to the laundry facility, and delivering clean linens.
• Clean all floor surfaces using appropriate tools (vacuum, broom, mop, etc.), including under and around furniture and along edges with crevice tools.
• Steam clean floors as directed by management.
• Dust and clean all unit surfaces with appropriate tools, including windows, sills, frames, blinds/curtains, mirrors, artwork glass, furniture (tables, bed frames, couches, nightstands), and doors (interior and exterior).
• Clean and sanitize all bathrooms, including toilets, tubs, sinks, showers, and floors.
• Clean kitchens, including surfaces, appliances, and emptying/disposing of refrigerator contents.
• Place dirty dishes and utensils in the dishwasher and operate as required.
• Replenish guest supplies according to management standards.
• Return lost and found items as directed by management.
• Report maintenance issues, damaged, or missing items to the supervisor promptly.
• Verify kitchen and room inventory, documenting results on inventory sheets.
• Follow procedures for safe use of chemical cleaners and housekeeping equipment.
• Report completed rooms to the Supervisor, Inspector/Prepper, or designated staff.
• Maintain housekeeping storage rooms and cabinets in a clean and organized manner.
• Clean common areas, including lobby, hallways, game room, and guest laundry room.
• Perform other duties as assigned to support resort operations.

Why You’ll Love It Here:

• Be part of a supportive team where your hard work is valued.
• Make a direct impact on guest satisfaction and the overall resort experience.
• Gain opportunities to grow your skills and advance within the company.
• Enjoy the rewarding feeling of knowing you’re creating a “home away from home” for every guest.

To perform this role successfully, individuals must be able to carry out each essential duty effectively. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma or GED; or 1–3 months of related experience/training; or an equivalent combination of education and experience
• Strong attention to detail and commitment to cleanliness standards
• Ability to manage time effectively and complete tasks efficiently
• Basic knowledge of cleaning products, tools, and equipment
• Good physical stamina; able to stand, bend, and move for extended periods
• Ability to regularly lift, pull, push, and/or move up to 35 pounds
• Consistently follows safety and sanitation guidelines
• Friendly, professional, and respectful when interacting with guests and team members
• Understands and respects guest privacy and property
• Able to communicate basic information clearly and effectively

Why VI by Westgate Resorts?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) 
• Paid Holidays
• 401K with generous company match
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Exclusive discounts for Team Member
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.