Maintenance Manager

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

As an Maintenance Manager at Westgate Resorts, you will be responsible for leading and managing the Engineering Department. With your solid technical knowledge and leadership skills, you will help ensure the smooth operation of our facilities, maintaining high guest satisfaction standards and promoting continuous improvement initiatives.

Responsibilities

• Execute the strategic vision of the Engineering Department in alignment with overall resort goals and lead major capital projects.
• Provide leadership, mentoring, and foster a culture of excellence and accountability within the maintenance team.
• Ensure safety by implementing and enforcing protocols, conducting regular inspections, and addressing hazards.
• Assist in managing departmental budgets, including forecasting, capital planning, and profit & loss reviews.
• Develop, manage, and optimize maintenance programs, procedures, and schedules for operational efficiency.
• Oversee vendor, contractor, and supplier relationships, and manage procurement and inventory of tools and materials.
• Utilize Microsoft Office, HotSOS, and technical documents (e.g., blueprints, manuals) to support departmental functions.
• Perform hands-on maintenance tasks, use various tools and equipment, and maintain professional conduct per resort policies.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Minimum of 2 years of maintenance leadership experience in a resort or commercial environment.
• High school diploma required; a Bachelor’s or Associate degree in a maintenance-related field is preferred.
• Preferred licenses or certifications in key trades such as refrigeration, plumbing, or electrical.
• OSHA safety certification is preferred.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• Must be versatile, work well under pressure, and meet deadlines.
• Must be able to lift 50+lbs and work in outdoor weather conditions
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.