Program Management Office Project Manager

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Project Manager - Program Management Office (PMO) will report into the Vice President, Strategic Planning & Development and will lead the PMO function to support enterprise-wide transformation initiatives focused on strategic spend optimization and operational efficiency.  The Project Manager will successfully partner with finance, operations, and technology departments to evaluate project ideas, track progress, and make sure projects support the company’s goals. Individual will bring a deep understanding and direct experience in building or evolving PMOs, capital investment analysis, and project execution in fast-paced, dynamic environments.

Project Manager - Program Management Office (PMO) will have proven experience in project management methodologies to include:

• Project Prioritization & Governance
• Resource Planning & Scheduling
• Resource Optimization
• Workflow Management
• Stakeholder Management
• Knowledge Management

Essential Duties and Responsibilities 

• PMO Establishment & Governance
  • Implement standardized project management methodologies, tools, and templates including resource forecasting and utilization.
  • Establish portfolio governance processes, including intake, prioritization, and approval mechanisms.
  • Define KPIs and reporting frameworks for program success tracking.
• Capital Investment Planning
  • Operationalize a process for evaluating capital investment needs across departments.
  • Collaborate with FP&A and business leaders to assess ROI, risk, and strategic fit of investment proposals.
  • Drive transparency and accountability in the capital investment lifecycle.
• Portfolio & Project Oversight
  • Oversee a diverse portfolio of initiatives across technology, finance, and operations.
  • Ensure business cases are developed, maintained, and monitored for performance and ROI realization.
  • Provide regular updates and recommendations to executive leadership on portfolio health.
  • Maintain a centralized repository where project plans, templates, lessons learned and best practices are stored and made easily accessible to stakeholders.
• Cross-Functional Leadership & Stakeholder Engagement
  • Serve as a strategic partner to Finance, IT, and Operations to ensure alignment of project outcomes with business goals.
  • Facilitate change management and communication efforts to support transformation initiatives.
  • Mentor and guide business analysts assigned to the PMO.
• Continuous Improvement
  • Identify areas for process improvement and champion best practices in project delivery.
  • Leverage data and lessons learned to enhance future project execution and investment planning.

Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Bachelor’s degree in Business, Finance, Engineering, or related field; MBA or PMP certification preferred.
• 7+ years’ experience in program/project management, with at least 3 years in a leadership role.
• Proven track record of establishing or maturing PMOs in mid-to-large sized organizations.
• Strong financial acumen, especially in capital budgeting and investment analysis.
• Experience managing portfolios involving technology transformation, FP&A tools, and infrastructure upgrades.
• Exceptional stakeholder management, communication, and organizational skills.
• Proficient in Project management tools e.g. Microsoft Project, Jira etc.
• Timeshare/Hotel Industry experience preferred.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.