Property Controller ( Accounting Manager ) 

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Are you an accounting professional who thrives on accuracy, leadership, and making an impact? As a Property Controller at Westgate Smoky Mountain Resort & Spa, you’ll lead the on-site resort accounting operations that keep our business running efficiently. You’ll oversee accounting for Rooms, Food & Beverage, and Retail, manage a talented team of 2–3 direct reports, and partner with resort and regional leaders to ensure accounting accuracy, cost control, and operational excellence. Our culture is supportive, collaborative, and focused on helping team members succeed.

You’ll have opportunities for career advancement, access to comprehensive benefits and team member perks, and satisfaction of seeing your work directly support both our guests and resort operations. You'll demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

What You’ll Do as a Property Controller:

• Lead resort accounting operations for Rooms, Food & Beverage, and Retail departments.
• Manage daily, weekly, and monthly reporting cycles including income audits, reconciliations, and variance analyses.
• Prepare and review financial statements, budgets, and forecasts in partnership with Corporate and HOA Accounting teams.
• Maintain general ledger accuracy and ensure compliance with GAAP and internal controls.
• Oversee accounts payable, receivable, cash handling, and vendor payment processes.
• Partner with resort leaders to monitor expenses, labor costs, and accounting performance.
• Conduct cash audits, support internal audits, and ensure all accounting procedures meet company standards.
• Lead, train, and develop a small accounting team, fostering a culture of collaboration, accountability, and service.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Bring:

• Bachelor's degree in accounting, Finance, or related field (required)
• 5+ years of progressive accounting experience
• 2+ years of accounting management experience within a hospitality, resort, or property environment (highly preferred)
• Experience with HOA accounting and condo association financial reporting (preferred)
• Exposure to multi-department operations (Rooms, Food & Beverage, and Retail)
• Proficiency in Excel, financial reporting, and accounting systems (Oracle, ADP, or similar)
• CPA or CMA certification preferred but not required
• Strong analytical, communication, and leadership skills with attention to detail
• Ability to thrive in a fast-paced, hands-on resort environment

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.