Resort Experience Supervisor

Starting pay rate $17 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team

Ready to make fun unforgettable? As a Resort Experience Supervisor, you’ll be the mastermind behind creating amazing recreation programs and special events that leave guests smiling from ear to ear! If you’re passionate about bringing joy and excitement to every guest’s stay, this is the role for you!

As a Resort Experience Supervisor you will: 

• Communicate with vendors and contractors, including managing vendor reports and collecting payments.
• Coordinate, manage, and facilitate recreational activities, events, and themed programs.
• Handle event logistics such as setup, breakdown, and planning for guests, owners, and team members.
• Maintain departmental organization, including updating files, ordering supplies, and tracking inventory.
• Oversee logo merchandise and equipment: purchasing, inventory, distribution, and accounting procedures.
• Ensure safety standards by performing site inspections, maintaining equipment, and coordinating safety training.
• Supervise and support team members, including morale building, evaluations, and disciplinary actions.
• Act as department lead in the director’s absence, making operational and safety-related decisions.
• Serve as liaison for facility maintenance and repair of recreational areas (courts, dock, playground, etc.).

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Current Driver's license; First Aid & CPR.
• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Occasional carrying and lifting of items up to 25 pounds.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.