Sales Manager

VI Resorts by Westgate is a pioneering vacation club renowned for its innovative points-based timeshare system since 1974.  This extensive portfolio of hotels, featuring premier international destinations and sought-after locations across the United States, Canada, and Mexico, opens the way to the dream vacations for our more than 42,000 owners.

Step into the exciting world of points-based timeshare sales as a Sales Manager with Westgate Resorts. In this fast-paced, high-energy role, you’ll lead and inspire a team of talented sales professionals to deliver amazing results while creating unforgettable experiences for our guests.  You’ll motivate your team to hit goals, coach them to grow, and keep the sales process running smoothly. With integrity at the core of everything you do, you’ll balance performance with building trust—ensuring our guests feel confident and excited about their vacation ownership journey.

If you’re a natural leader who thrives on energy, teamwork, and driving success, this is your chance to make a big impact and grow your career with the largest privately held timeshare company in the world!

As a Sales Manager, you will:

• Lead, coach, and supervise the sales team in delivering ethical, high-performance presentations of points-based vacation ownership.
• Ensure all sales practices, scripting, disclosures, and contracts align with federal and state consumer protection laws.
• Facilitate ongoing training on ADA standards, UDAAP principles, rescission rights, licensing protocols, and financial agreement terms.
• Oversee contract execution and audit documentation for accuracy, completeness, and regulatory adherence.
• Collaborate cross-functionally with Compliance, Legal, HR, and Marketing to review new materials and adjust processes based on regulatory updates.
• Monitor individual and team KPIs, adjust strategies to improve conversions while maintaining compliance benchmarks.
• Uphold a guest-first sales culture that prioritizes transparency, accessibility, and long-term relationship building.
• Document team feedback, consumer trends, and process gaps, escalating concerns to appropriate departments to ensure risk mitigation.

•  Minimum 3 years of experience overseeing sales teams, preferably within timeshare, hospitality, or vacation ownership sectors. 
• Direct experience with points-based vacation products, including pricing structures, tiered benefits, and consumer engagement strategies.
• Demonstrated ability to interpret and apply multi-state consumer protection regulations, licensing requirements, ADA accessibility standards, and contractual disclosures.
• History of mentoring staff with varying experience levels, conducting compliance training, and cultivating ethical, performance-driven teams.
• Familiarity with CRM platforms, mobile-based contracting tools, and data dashboards used for performance, tracking, and regulatory monitoring.
• Ability to audit contracts and verify compliance across digital and physical documentation workflows.
• Experience with CRM and lead tracking systems (e.g., Salesforce, Timeshare-specific platforms).
• Proficient in digital contracting tools and mobile-based transaction systems.
• Skilled in performance data analysis, KPI tracking, and compliance documentation.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.