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Front Desk Jobs in Gatlinburg, TN

Check into a rewarding hospitality career

As a Front Desk Agent at Westgate Resorts in Gatlinburg, you are the welcoming face of our resort and the first point of contact for our guests and owners. You’ll be at the center of the action, greeting visitors, handling reservations, and providing personalized solutions to ensure every guest's stay is memorable. With a competitive salary, you can earn much more than the average front desk agent in the Pigeon Forge or Gatlinburg areas, and with our great benefits, you'll feel truly supported.

At Westgate, we are the largest timeshare business in the world and are family-owned, which creates a unique sense of community. This means you'll be working with both guests and owners, building long-term relationships and creating a welcoming environment. The size of our operation provides countless opportunities for hospitality career advancement. Many of our Team Members start at the front desk and move into other exciting roles.


Apply for front desk agent jobs in Gatlinburg today!

Ready to launch your career and become a front desk agent with our team? We are looking for enthusiastic, customer-focused individuals to join our resort operations. Browse our current openings and take the first step toward a fulfilling career with Westgate Resorts. If you don't see the perfect role right now, be sure to set up job alerts to be notified of new opportunities! 




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Jobs you might be interested in

Front Desk Supervisor

Salary

21 - 23 USD HOURLY

Location

Gatlinburg, TN

Type of Employment

Full-time

Function

Customer Service

Division

Resort Ops

TeamClassification

Full Time

Category

Customer Service

Experience Level

Associate

Location

Gatlinburg

Workplace type

O - On Property or In Office

Brands

Westgate Resorts

Description

We are an organization that is built on the idea of service to others and on the idea of making dreams come true. In order to achieve these goals, we expect all employees to fulfill the Services Philo

Reference

5c4e9ad1-27c0-4019-8ba9-dcae4408d187

Expiry Date

01/01/01

Learn More
Front Desk Agent

Salary

19 - 21 USD HOURLY

Location

Gatlinburg, TN

Type of Employment

Full-time

Function

Customer Service

Division

Resort Ops

TeamClassification

Full Time

Category

Customer Service

Experience Level

Associate

Location

Gatlinburg

Workplace type

O - On Property or In Office

Brands

Westgate Resorts

Description

The Front Desk Agent serves as the welcoming face of the property, creating memorable first and lasting impressions for all arriving, in-house, and departing guests. This role is responsible for the s

Reference

299b81cf-6f75-48f0-a70c-a7abf87adef4

Expiry Date

01/01/01

Learn More
Front Desk Agent

Salary

19 - 21 USD HOURLY

Location

Gatlinburg, TN

Type of Employment

Full-time

Function

Customer Service

Division

Resort Ops

TeamClassification

Full Time

Category

Customer Service

Experience Level

Associate

Location

Gatlinburg

Workplace type

O - On Property or In Office

Brands

Westgate Resorts

Description

The Overnight Front Desk Agent serves as the welcoming face of the property, creating memorable first and lasting impressions for all arriving, in-house, and departing guests. This role is responsible

Reference

1da653c6-4a27-4999-ac0e-99edf9f0cd6d

Expiry Date

01/01/01

Learn More
Front Office Manager

Salary

55000 - 60000 USD YEARLY

Location

Gatlinburg, TN

Type of Employment

Full-time

Function

Management

Division

Resort Ops

TeamClassification

Full Time

Category

Customer Service

Experience Level

Mid-Senior Level

Location

Gatlinburg

Workplace type

O - On Property or In Office

Brands

Westgate Resorts

Description

The Front Office Manager position will oversee all Front Office operations, including Front Desk, Guest Services, and PBX. Ensure seamless guest experiences from arrival to departure by maintaining hi

Reference

285310dd-43c9-4d2a-b6f1-029fb67972da

Expiry Date

01/01/01

Learn More
Property Controller

Salary

Location

Gatlinburg, TN

Type of Employment

Full-time

Function

Finance

Division

Corporate

TeamClassification

Full Time

Category

Accounting & Finance

Experience Level

Mid-Senior Level

Location

Gatlinburg

Workplace type

O - On Property or In Office

Brands

Westgate Resorts

Description

Are you an accounting professional who thrives on accuracy, leadership, and making an impact? As a Property Controller at Westgate Smoky Mountain Resort & Spa, you’ll lead the on-site resort accountin

Reference

31662284-cfd4-4b11-b0c0-b12c037f3a81

Expiry Date

01/01/01

Learn More
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AI-Generated and Digitally Altered Content Notice

Some images, video, audio, and text on this website were created or modified using artificial intelligence. This may include synthetic performers, digitally created figures that appear to be human but do not depict any real person, as well as photographs and footage that have been enhanced, composited, or otherwise altered by AI tools. Any person appearing in AI-generated material on this site is not a real individual unless expressly identified as such, and any resemblance to an actual person is unintended. AI-generated depictions of accommodations, amenities, locations, or experiences are illustrative and may not reflect actual conditions at any property or experience.
California Residents: This website is not directed to California residents as an offer to sell, solicitation of an offer to buy, or advertisement of any real estate interest in California. No brokers, salespersons, or other representatives are authorized to market or sell such interests in California on behalf of Westgate. Any information, images, renderings, AI-generated content, amenities, services, or property descriptions on this site are for informational purposes only and do not constitute an offer where prohibited by law.