Character

WESTGATE RIVER RANCH IS EXPANDING OUR CHARACTER PROGRAM! APPLY TODAY!

Pay Rate: $18/hour 
Bonus Perk: Use our DailyPay benefit to access your earnings whenever you need them!

Westgate River Ranch Resort & Rodeo invites you to join the team at our one-of-a-kind Florida dude ranch, located on 1,700 breathtaking acres along the scenic Kissimmee River—just one hour south of Orlando. As one of the last untouched pieces of Florida wilderness, River Ranch offers thrilling outdoor adventures including horseback riding, swamp buggy and airboat rides, trap & skeet shooting, and our award-winning Saturday night rodeo. You’ll be part of a unique, rustic resort experience that brings the spirit of the Old West to life.

As a Resort Mascot/Character Performer, you’ll be at the heart of guest engagement—creating unforgettable moments for families and visitors from around the country. Whether greeting guests in the lobby or entertaining crowds at our legendary rodeo events, you’ll bring our resort mascot to life with enthusiasm, professionalism, and charm.

Key Responsibilities:

• Perform as a costumed character (mascot), wearing a full-body costume including head, torso, arms, and feet. Costume fits individuals 5'0"–5'10" and weighs up to 15 lbs.

• Maintain full character integrity using only non-verbal communication and animated body language.

• Interact warmly with guests of all ages, especially children—pose for photos, give high-fives, and spread smiles throughout the resort.

• Appear at key locations like the lobby, marina, rodeo arena, general store, and event spaces.

• Attend and engage at resort events including welcome parties, rodeo nights, and holiday celebrations.

• Distribute fun giveaways such as balloons, stickers, snacks, or drinks to families.

• Serve as mascot handler when needed to ensure crowd control, character safety, and guest engagement.

• Support lobby greets and sales floor traffic when mascot duties are not required.

• Follow resort training guidelines and maintain a consistent, high-quality guest experience.

• Perform additional tasks as needed to support the entertainment and guest services teams.

• Experience: 1–2 years in hospitality, entertainment, or customer service preferred. Previous mascot or performer experience a strong plus.

• Education: High school diploma or GED.

• Skills & Traits:

  • Energetic, positive, and outgoing personality

  • Strong guest engagement and non-verbal communication skills

  • Ability to perform in costume for extended periods, including outdoors and in Florida weather

  • Dependable with excellent time management

  • Comfortable lifting up to 15 lbs and working in humid, warm, or outdoor conditions

  • A genuine passion for bringing joy and fun to others!

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.