Housekeeping Inspector

VI Resorts by Westgate is an owner-controlled vacation club, dedicated to providing memorable vacations with choice and flexibility. Founded in 1974, with more than 42,000 owners, we have locations from east coast to west coast, Canada to Mexico, islands to mountains. VI brings an array of vacation destinations to satisfy our owners need to explore or to escape the grind of everyday life.

The Housekeeping Inspector is responsible for ensuring the cleanliness and presentation of guest rooms according to Company standards. This role involves inspecting rooms after they have been cleaned, providing feedback to management and reporting maintenance or other issues for resolution. The inspector plays a key role in maintaining high levels of guest satisfaction and operational efficiency.

Essential Duties and Responsibilities 

• Inspects, checks, and documents the cleanliness of all assigned units or rooms using the proper checklist and following all established procedures.
• Replenishes all supplies and linens for each unit and ensures the proper use of all equipment and supplies issued.
• Checks inventory in units or rooms including but not limited to, linen, remote controls, flowers, dishware, paper products, cleaning supplies, and electric appliances.
• Inspects and documents each unit or room daily for inventory control before and after check out following all established procedures and documentation.
• Communicates with Rooms Coordinators, Resort Services, and Housekeeping Supervisors to request needed supplies and other necessities when needed.
• Reports to management if any unsatisfactory cleaning work is done and/or any missing inventory by following all established procedures.
• Reports all Lost and Found items immediately to Security and any maintenance requests to the Engineering Department.
• Assists cleaning units or rooms when necessary.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• Two years of supervisory experience in a related position is strongly preferred.
• Previous experience as a Housekeeper and/or Housekeeping Inspector is required.

Education & Certifications

• High School Diploma or equivalent is required.

Skills/Knowledge

• Strong written and verbal communications skills with the ability to interact with all levels of team members.
• Strong time management skills with the ability to multitask and prioritize departmental functions to meet deadlines.
• Strong problem-solving skills and understanding of detailed instructions and departmental policies and procedures.
• Must be able to regularly lift, pull, push and or/move up to 35 pounds. 

Why VI by Westgate Resorts?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) 
• Paid Holidays
• 401K with generous company match
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Exclusive discounts for Team Member
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.