Waterpark Supervisor

Starting Rate: $18.50/hour – Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Westgate River Ranch Resort & Rodeo offers a one-of-a-kind opportunity to work at Florida's premier dude ranch. Nestled on 1,700 scenic acres overlooking the Kissimmee River, our resort features horseback riding, a petting farm, airboat rides, a full-service marina, and our famous Saturday Night Rodeo. As part of Westgate Resorts, recognized by U.S. News & World Report as one of the Best Companies to Work For, you'll join a team dedicated to creating unforgettable outdoor adventures and exceptional guest experiences.

If you're ready to take on a role that combines responsibility, teamwork, and the opportunity to contribute to the safety and enjoyment of our guests, we encourage you to apply for this vital position. Join us at our brand new, one-of-a-kind water park and be part of an exciting experience! Help ensure our pool and water park areas are safe, fun, and welcoming for all who visit.

What’s in it for you?

• Paid Training & Certification
• Free Lunch & Water Park Entry
• Career Advancement & Fun Work Environment

As a Waterpark Supervisor, you will:

• Conduct classes, training and in service training for aquatics staff.
• Develop, implement, and monitor programming and schedules for waterpark operation.
• Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs.
• Develop detailed, realistic, and comprehensive plans that support organizational objectives.
• Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
• Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
• Prepare, design, order, and distribute marketing material for Waterpark.
• Perform other tasks as assigned by the Manager of Waterpark & Activities.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Must be able to react quickly in emergency situations
• High School Degree or equivalent is required
• American Red Cross Lifeguard, CPR, First Aid, and AED Certified (preferred but not required, certifications will be provided upon hire and required to start)
• Strong verbal and written communication skills with the ability to speak effectively with guests and other team members
• Strong time management skills with the ability to multitask and meet deadlines
• Strong ability to recognize unsafe and hazardous situations and react properly
• Must be able to lift up to 50 pounds on occasion and lift and/or move up to/over 100 pounds with assistance
• Must be able to work in wet, humid, and outdoor weather conditions and extreme heat and sun exposure
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Must be at least 18 and have a valid FL State Driver’s License to drive company golf carts.
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.