Are you a natural closer who thrives on the phone? Westgate Resorts is looking for driven, goal-oriented people with strong communication skills to join our reservations team. Whether you’re building on sales experience or exploring a new hospitality career opportunity, our call center roles let you turn every conversation into a booked vacation and a bigger paycheck.
Many of your calls will be inbound, from guests who have already purchased a Westgate vacation package and are ready to use it. Your job is to guide them to a booking, with a goal of about one reservation per hour. We’re hiring across three teams.
Three Call Center Teams
Owner Services: Support Westgate owners with vacation planning, reservations and account questions, and give them service they’ll remember.
Rental Reservations: Help guests plan their getaways by matching their travel needs to the right Westgate resort and experience.
VOA: Help prospective owners book the paid-off week included in their package for a return vacation.
Our career insight articles shine a light on all things hospitality!
Whether it's department specific information or tips and tricks for getting your hospitality career of the ground, the Westgate Career Blog is the place to be.
Some images, video, audio, and text on this website were created or modified using artificial intelligence. This may include synthetic performers, digitally created figures that appear to be human but do not depict any real person, as well as photographs and footage that have been enhanced, composited, or otherwise altered by AI tools. Any person appearing in AI-generated material on this site is not a real individual unless expressly identified as such, and any resemblance to an actual person is unintended. AI-generated depictions of accommodations, amenities, locations, or experiences are illustrative and may not reflect actual conditions at any property or experience. California Residents: This website is not directed to California residents as an offer to sell, solicitation of an offer to buy, or advertisement of any real estate interest in California. No brokers, salespersons, or other representatives are authorized to market or sell such interests in California on behalf of Westgate. Any information, images, renderings, AI-generated content, amenities, services, or property descriptions on this site are for informational purposes only and do not constitute an offer where prohibited by law.
