5 Key Skills to Help You Thrive as a Sales Rep at Westgate Resorts

Whether you’re just starting in the vast world of sales or you’re looking to refresh your existing skills and knowledge, it’s important to know what kinds of skills are in demand and can help you thrive, especially at Westgate Resorts. Perhaps you’re wondering, “What are the skills required for a salesperson?” Well, we’re here to give you some insight.

There’s never been a better time to join us in sales, especially after we acquired VI Resorts and now offer over 40 additional vacation destinations! More than ever, sales and marketing play a crucial role in getting the word out to our guests about our new opportunities. 

VI Resorts by Westgate has been turning dream vacations into reality since 1974. Our trailblazing points-based vacation club gives more than 42,000 Owners the freedom to explore an amazing collection of hotels in top destinations. Working in our sales rep jobs gives you the chance to sell dream holiday packages to our guests so they can benefit from these top destinations! 

Countless skills can help make a well-rounded sales representative. Today, we’ll give you our top five. 

1| Consulting Skills

Many of our sales representative roles focus on timeshare sales. Timeshare buyers aren’t just purchasing a unit; they’re buying a vacation experience they can return to time and time again. 

Our sales reps need to be masters at consulting and educating potential customers. A top sales rep will be able to connect the product to the customer's personal lifestyle and long-term aspirations. They can do this by asking targeted questions about travel, hobbies, family, and dream vacations, and then linking this to our timeshare offering.

2| Emotional Intelligence in Sales

One sales rep skill that isn’t talked about enough is emotional intelligence and objection handling. Think about it; timeshares are a big financial decision, and prospects have strong preconceptions about cost and commitment. 

You have to be highly skilled to recognize the underlying emotion behind any objection and address this empathetically.

3| Communication and Building Rapport

As we mentioned, buying a timeshare is a serious consideration for many potential buyers. 

You don’t just need to understand emotions and barriers to their purchase, but you need to understand how to motivate the customer without making them feel pressured.

4| Stakeholder Management

Timeshare purchases can be influenced by multiple stakeholders. It takes a great rep to navigate different group dynamics and align everyone on the decision. 

Our most skilled sales reps can bring multiple decision makers into the conversation, anticipate their concerns, and frame the product benefits in a way everyone can understand.

5| Data Driven Upselling

Data and upselling might be seen as two separate skills, but in timeshare sales, the two go hand in hand. 

The best sales reps don’t just close a one-time deal; they look for ways to add on to the service their customer is getting. This means you need to have a keen understanding of any upgrades or add-ons and translate this to the benefits the customer can get from this. 

Frequently Asked Questions

How do you say you do sales on your resume?

To categorize sales skills and experience in your resume, you can do the following:

• List individual sales skills in the skills section of your resume.
• When writing about your past roles, include sales experience here and link it to quantifiable achievements.
• List any sales qualifications you possess.

What are the soft skills required for a salesperson?

From emotional intelligence to written and verbal communication, and problem-solving, it takes many soft skills to make up a top salesperson. We think that when it comes to timeshare sales, communication, leadership, and adaptability are key.

Earn Big, Have Fun, and Help Families Say ‘Yes’ to More Vacations

At Westgate Resorts, being a successful sales rep isn’t just about selling; it’s about helping people unlock unforgettable vacations.

If you’re ready to earn big, grow your career, and make a real impact, it’s time to bring your sales career to Westgate Resorts. Browse our sales jobs today.