Key Responsibilities of a Hotel Front Desk Job
Starting as a front desk receptionist at Westgate is an ideal entry point for anyone looking to build a career in hospitality. You are the go-to resource for our guests, requiring strong problem-solving skills and knowledge about the Park City area. Key responsibilities include:
Guest Experience: Warmly greeting, registering, assigning rooms, and issuing room keys to arriving guests.
Problem Solving: Efficiently resolving guest complaints, handling billing discrepancies, and providing timely solutions.
Local Expert: Answering guest questions and providing accurate information about our resort, Park City, and the best local activities.
- Operations: Maintaining records of room availability, processing payments, and learning how to use our reservation software.
Your Career Path from Front Desk Agent
A Front Desk job is a springboard for professional growth. Your success and experience here provide a clear pathway for advancement within Westgate and the broader hospitality industry, including roles such as:
Front Office Supervisor
Front Office Manager
Guest Services Manager
Concierge
Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Sales
Division
Sales & Marketing
TeamClassification
Full Time
Category
Customer Service
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
Pitch and sell Westgate Resorts to prospective buyers in order to sell weeks.Provide excellent customer service to all guests/owners.Interact and serve as tour guide to all resort guests.Complete pape
Reference
b8b88fcb-35c7-4ddb-8e87-c901963a3034
Expiry Date
01/01/01
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Salary
21 - 21 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Customer Service
Division
Resort Ops
TeamClassification
Full Time
Category
Customer Service
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
The Front Office Supervisor supports the Director of Front Office in overseeing daily operations related to guest reception, guest services, reservations, and concierge. This role includes managing fi
Reference
f1d1f982-00fc-4fce-8288-efae363fe1a7
Expiry Date
01/01/01
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Salary
20 - 2000 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Customer Service
Division
Resort Ops
TeamClassification
Full Time
Category
Housekeeping
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
What You’ll Do as a Housekeeper:As a Housekeeper at Westgate Resorts, you help create a clean, comfortable, and welcoming environment for every guest while being part of a supportive resort housekeepi
Reference
4c45f2d2-8793-466f-9c60-fc264e314a2e
Expiry Date
01/01/01
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Salary
20 - 20 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Marketing
Division
Resort Ops
TeamClassification
Full Time
Category
Customer Service
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As a Concierge, you will:Provides guests with information about the local area, attractions, restaurants.Assist guests with booking/scheduling attractions, restaurant reservations.Assists guests with
Reference
dbb242f6-3063-48d1-b930-909131022360
Expiry Date
01/01/01
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Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Management
Division
Resort Ops
TeamClassification
Full Time
Category
Resort Operations
Experience Level
Director
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
The Director of Resort Operations plays a key leadership role in ensuring the seamless daily operation of the resort while upholding the highest standards of quality, service, and cost efficiency. Thi
Reference
4ef0d3a8-ed59-4be8-b0c8-601c0ead00c0
Expiry Date
01/01/01
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Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Management
Division
Sales & Marketing
TeamClassification
Full Time
Category
Sales & Marketing
Experience Level
Mid-Senior Level
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
The Catering Convention Service Manager will act as a liaison between Group Sales and all on-property operating departments to ensure successful events. Coordinate, manage & prepare all Catering and M
Reference
b7fe8d4b-c9cb-4e9c-a8ec-1610976a43d5
Expiry Date
01/01/01
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Salary
24 - 24 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Engineering
Division
Resort Ops
TeamClassification
Full Time
Category
Engineering
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As the Resort Facilities Maintenance Technician 2, your role will involve providing essential support to resort operations through the execution of maintenance tasks, including projects, preventive ma
Reference
b28e22f7-e3c0-47f5-8433-8ca9225c650e
Expiry Date
01/01/01
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Salary
29 - 29 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Engineering
Division
Resort Ops
TeamClassification
Full Time
Category
Engineering
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As the Engineering Technician 3, you will enhance resort operations by undertaking various facilities maintenance tasks, including project management, preventive maintenance, and fulfilling work order
Reference
67484079-c1cb-4cc5-90cd-472b1c6f6c69
Expiry Date
01/01/01
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Salary
35 - 35 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Engineering
Division
Resort Ops
TeamClassification
Full Time
Category
Engineering
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As the HVAC Technician 3, you will:Perform projects, guest calls, blitzes, and preventative maintenance as instructed by resort leadership.Able to execute daily tasks and projects assigned in HVAC sy
Reference
59e97aea-9c64-4c2b-9c69-93614d4b38cb
Expiry Date
01/01/01
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