Key Responsibilities of a Hotel Front Desk Job
Starting as a front desk receptionist at Westgate is an ideal entry point for anyone looking to build a career in hospitality. You are the go-to resource for our guests, requiring strong problem-solving skills and knowledge about the Park City area. Key responsibilities include:
Guest Experience: Warmly greeting, registering, assigning rooms, and issuing room keys to arriving guests.
Problem Solving: Efficiently resolving guest complaints, handling billing discrepancies, and providing timely solutions.
Local Expert: Answering guest questions and providing accurate information about our resort, Park City, and the best local activities.
- Operations: Maintaining records of room availability, processing payments, and learning how to use our reservation software.
Your Career Path from Front Desk Agent
A Front Desk job is a springboard for professional growth. Your success and experience here provide a clear pathway for advancement within Westgate and the broader hospitality industry, including roles such as:
Front Office Supervisor
Front Office Manager
Guest Services Manager
Concierge
Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Sales
Division
Sales & Marketing
TeamClassification
Full Time
Category
Customer Service
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
Pitch and sell Westgate Resorts to prospective buyers in order to sell weeks.Provide excellent customer service to all guests/owners.Interact and serve as tour guide to all resort guests.Complete pape
Reference
b8b88fcb-35c7-4ddb-8e87-c901963a3034
Expiry Date
01/01/01
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Salary
20 - 20 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Marketing
Division
Resort Ops
TeamClassification
Full Time
Category
Customer Service
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As a Concierge, you will:Provides guests with information about the local area, attractions, restaurants.Assist guests with booking/scheduling attractions, restaurant reservations.Assists guests with
Reference
dbb242f6-3063-48d1-b930-909131022360
Expiry Date
01/01/01
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Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Management
Division
Resort Ops
TeamClassification
Full Time
Category
Resort Operations
Experience Level
Director
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
The Resort Operations Director plays a key leadership role in ensuring the seamless daily operation of the resort while upholding the highest standards of quality, service, and cost efficiency. This p
Reference
4ef0d3a8-ed59-4be8-b0c8-601c0ead00c0
Expiry Date
01/01/01
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Salary
Location
Park City, UT
Type of Employment
Full-time
Function
Management
Division
Sales & Marketing
TeamClassification
Full Time
Category
Sales & Marketing
Experience Level
Mid-Senior Level
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
The Catering Convention Service Manager will act as a liaison between Group Sales and all on-property operating departments to ensure successful events. Coordinate, manage & prepare all Catering and M
Reference
b7fe8d4b-c9cb-4e9c-a8ec-1610976a43d5
Expiry Date
01/01/01
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Salary
20 - 20 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Customer Service
Division
Resort Ops
TeamClassification
Full Time
Category
Housekeeping
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As the Housekeeper, you will play a crucial role in maintaining the highest standards of cleanliness and ensuring a positive experience for our guests. If you thrive in a team-oriented environment and
Reference
4c45f2d2-8793-466f-9c60-fc264e314a2e
Expiry Date
01/01/01
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Salary
22 - 22 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Engineering
Division
Resort Ops
TeamClassification
Full Time
Category
Engineering
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
We are seeking a dedicated and skilled Resort Facilities Maintenance Technician 1 to join our dynamic Resort Operations team. The ideal candidate will play a key role in maintaining the resort's facil
Reference
7a6bef35-c326-45e7-89c2-f8bf4c0cc4b2
Expiry Date
01/01/01
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Salary
35 - 35 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Engineering
Division
Resort Ops
TeamClassification
Full Time
Category
Engineering
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As the HVAC Technician 3, you will:Perform projects, guest calls, blitzes, and preventative maintenance as instructed by resort leadership.Able to execute daily tasks and projects assigned in HVAC sy
Reference
59e97aea-9c64-4c2b-9c69-93614d4b38cb
Expiry Date
01/01/01
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Salary
19 - 19 USD HOURLY
Location
Park City, UT
Type of Employment
Full-time
Function
Customer Service
Division
Resort Ops
TeamClassification
Full Time
Category
Security & Safety
Experience Level
Associate
Location
Park City
Workplace type
O - On Property or In Office
Brands
Westgate Resorts
Description
As a Security Officer, you will play a vital role in ensuring the safety, security, and well-being of our guests, team members, and resort property/s. This position is a unique blend of traditional se
Reference
49102436-00da-4939-8f69-7dc37e7d851f
Expiry Date
01/01/01
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